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At Cortland, our Operations team makes sure all of our communities are running as efficiently as possible so we can bring the highest rate of return to our investors. Once we acquire a new community, we assess its condition, recommend improvements and manage the takeover process. We’re always looking for ways to add value to our communities, improve the living experience and attract new residents.

On the Support side, we provide services that help the entire company function properly. Key areas like IT, revenue management and business intelligence all fall under our branch. We’re constantly working to streamline processes, increase revenue, decrease operating costs – and help Cortland run like a well-oiled machine.

SEARCH OUR TEAM


Operations

Trey Lopez

Director of Operations - GA & OH

Timothy L. Butler

Applications Support Specialist

Tim Mays

Area Operations Manager - GA

Tiffany Rice

Applications Support Specialist

Stephen Weeks

Account Settlement Specialist

Sharon Bursiek

Area Operations Manager - TX

Scott Purcell

Operations Support Manager

Pip Cornish

Director of Operations - GA & NC

Niki Kingry

Area Operations Manager - OH

Milica Radmanovic

Operations Support Manager

Michele Crochetiere

Director of Operations Support

Marla Runnels

Account Settlement Manager

Lyn Whittinghill

New Development Operations Support Manager

Levi Cortez

Operations Support Manager - FL

Leasa York

Area Operations Manager - TX

Larena Harris

Applications Support Specialist

Katie O’Donnell

Operations Project Manager

Kate Grasso

Vice President of Operations

Karen Shaheen

Applications Support Specialist

Julie Tatom

Director of Operations - TX

Joyce Kitzmiller

Director of Operations - GA

Jolita Southern

Director of Operations - TX

Jennifer English

Applications Support Specialist

Frances Kearney

Account Settlement Specialist

Erica Hart

Operations Manager

David Smith

Area Operations Manager - TX

Cynthia Smith

Operations Project Manager

Colleen Spanier

Account Settlement Associate

Chris DeVane

Area Operations Manager - GA & CO

Chelsey McGriff

Account Settlement Specialist

Carissa Turner

Area Operations Manager GA & NC

Brian Baker

Director of Operations - GA/CO/VA

Brandy Watkins

Area Operations Manager - FL

Pursuit and Transitions

Shawn Mathis

Associate of Capital Evaluation

Mark Smither

Associate of Pursuit & Transitions

Heather Drake

Lead Associate of Pursuit & Transitions

Carlos Smith

Director of Pursuit & Transitions

Bill Cook

Associate of Capital Evaluation

Angel Chavez

Associate of Pursuit & Transitions

Resident Services

Vanessa Logan

Customer Relations Specialist

Betty Keith

Customer Relations Specialist

Admin/Support

Susan Crawford

Office Coordinator - Dallas

Sheila Vanenburg

Office Coordinator - Cortland Services

Lauren LeBlanc

Office Coordinator - Orlando

Kelly Cameron

Cortland Concierge

Halle Melonson

Office Coordinator - Houston

Dana Vieau

Office Coordinator - Charlotte

Ann-Mary Johnson

Cortland Concierge